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Administration, Integration & Data Management
Client-owned administration of users, access, data and integrations.
A · User Management
33 users across the client and Averda
| User Name | Role | Operator | Status | ||
|---|---|---|---|---|---|
| Noura Al-Saud | noura.alsaud@rrwp.sa | Client Administrator | Client | Active | |
| Saad Al-Ghamdi | saad.ghamdi@rrwp.sa | Client Administrator | Client | Active | |
| Hana Al-Mutlaq | hana.mutlaq@rrwp.sa | Supervisor | Client | Active | |
| Abdulrahman Al-Faraj | a.faraj@averda.sa | Operator | Averda | Active | |
| Hisham Barakat | h.barakat@averda.sa | Operator | Averda | Active | |
| Layla Al-Rashid | layla@averda.sa | Operator | Averda | Invited | |
| Omar Haddad | support@routeplatform.io | Technical Support | Platform | Active | |
| Reem Al-Shammari | reem.shammari@rrwp.sa | Viewer | Client | Deactivated |
C · Operational Expansion
Scale the program without vendor dependency
Licence capacity: 60 vehicles · 1,000 bins · unlimited users
B · Role-Based Access Control
Permission matrix · “Own” = limited to the user's operator
| Permission | Client Administrator | Operator | Supervisor | Viewer | Technical Support |
|---|---|---|---|---|---|
| View Operations | |||||
| Manage Vehicles | Own | Own | |||
| Manage Bins | Own | Own | |||
| Manage Routes | |||||
| Manage Users | Own | ||||
| Export Data | Own | Own | |||
| Manage Integrations |
E · Integration Overview
GPS Devices
30 trackers · MQTT
Connected
Last msg 2 s ago
RFID Readers
30 readers · UHF Gen2
Connected
99.1% read rate
Weighing Sensors
30 load cells
Degraded
1 fault · 1 overdue
External APIs
REST v2 · 3 API clients
Connected
12.4k calls / day
Webhooks / Events
5 subscriptions
Retrying
1 endpoint failing
D · Data Management
All data is owned by and exportable to the client
Bulk Import
Vehicles, bins, points, users via CSV / XLSX
Bulk Export
Any registry or transaction set
Historical Data Export
Full history + configuration snapshot
Data retention overview
Collection transactions10 years
GPS tracks3 years
Audit logs10 years
Device telemetry1 year
Archive / backup summary
Last backup 27 Oct 2026 03:00
Daily · 30-day retention · KSA region
Archive size 48.2 GB · 2.4M records
F · Offline Synchronization
Vehicle units buffer transactions when connectivity drops
Pending sync
12
3 vehicles
Synced today
1,186
Failed sync
3
Last synchronization27 Oct 2026 10:24:20
Retry policyEvery 5 min · max 12 attempts
TRK-0219 transactionsattempt 6 / 12Retrying
TRK-0142 transactionsqueued 08:31Pending
TRK-0071 transactionqueued 10:19Pending
TRK-0213 transactionspayload checksum errorFailed
G · Audit Logs
Immutable record of administrative and data changes
| Timestamp | User | Action | Affected Record | Change Summary |
|---|---|---|---|---|
| 27 Oct 2026 10:12 | Noura Al-Saud | Role updated | USR-0031 Layla Al-Rashid | Viewer → Operator (Averda) |
| 27 Oct 2026 09:06 | Hana Al-Mutlaq | Transaction corrected | COL-000152 | Collection Point CP-105 → CP-104 |
| 27 Oct 2026 09:05 | Hana Al-Mutlaq | Transaction corrected | COL-000152 | Waste Stream Recyclable → General |
| 27 Oct 2026 08:02 | System | Route dispatched | RT-YRM-10 | Dispatched to Averda · TRK-023 |
| 26 Oct 2026 17:40 | Saad Al-Ghamdi | Bulk import | Bins | 12 bins registered (BIN-151 – BIN-162) |
| 26 Oct 2026 16:22 | Saad Al-Ghamdi | Transaction corrected | COL-000139 | Net Weight 1,940 kg → 194 kg |
| 26 Oct 2026 11:03 | Noura Al-Saud | User deactivated | USR-0019 Reem Al-Shammari | Status Active → Deactivated |