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Failed & Missed Collection Management
Operational exceptions raised from routes, devices and drivers.
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Failed Collections
14
device or process failure
Missed Collections
27
not attempted
Skipped Collections
9
driver decision
Incomplete Collections
6
partial evidence
Exceptions by Reason
Exception List
56 exceptions · 41 open
| Exception | Category | Bin | Vehicle / Driver | Route | Collection Point / Site | Date & Time | Failure Reason | Status |
|---|---|---|---|---|---|---|---|---|
| EXC-2043 | Failed | BIN-061 | TRK-001 Khalid Al-Otaibi | RT-HTN-02 | CP-109 Hittin Block C Hittin Residences | 27 Oct 08:27 | RFID Read Failure | Under Review |
| EXC-2042 | Missed | BIN-089 | TRK-021 Bilal Akhtar | RT-MRB-07 | CP-155 Murabba Stall Row Murabba Municipal Market | 27 Oct 08:12 | Vehicle Issue | Open |
| EXC-2041 | Skipped | BIN-104 | TRK-005 Faisal Al-Harbi | RT-OLY-01 | CP-105 Olaya Tower C Olaya Towers Complex | 27 Oct 07:46 | Bin Inaccessible | Open |
| EXC-2040 | Missed | BIN-090 | TRK-021 Bilal Akhtar | RT-MRB-07 | CP-156 Murabba Cold Store Murabba Municipal Market | 27 Oct 07:40 | Vehicle Issue | Open |
| EXC-2039 | Failed | BIN-049 | TRK-014 Sami Al-Dosari | RT-SLM-04 | CP-143 Sulimaniyah Plaza East Sulimaniyah Retail Plaza | 27 Oct 07:22 | Weight Sensor Failure | Escalated |
| EXC-2038 | Missed | BIN-052 | TRK-014 Sami Al-Dosari | RT-SLM-04 | CP-145 Sulimaniyah Car Park Sulimaniyah Retail Plaza | 27 Oct 07:05 | Bin Not Found | Under Review |
| EXC-2037 | Incomplete | BIN-028 | TRK-007 Rashid Khan | RT-QRT-08 | CP-132 Qurtubah Sports Hall Qurtubah Schools Campus | 27 Oct 06:58 | Weight Sensor Failure | Under Review |
| EXC-2036 | Skipped | BIN-071 | TRK-001 Khalid Al-Otaibi | RT-HTN-02 | CP-112 Hittin Villas Gate Hittin Residences | 26 Oct 15:31 | Collection Skipped | Resolved |
| EXC-2035 | Failed | BIN-140 | TRK-009 Yousef Al-Qahtani | RT-MLQ-03 | CP-119 Nour Lab Annex Nour Medical Center | 26 Oct 11:14 | RFID Read Failure | Resolved |
Showing 1–9 of 56 exceptions
‹123…›
Selected exception · EXC-2043Failed
Exception details
Under Review
Reason code
RFID-01 · RFID Read Failure
Tag not detected after 3 lift attempts
CP-109 Hittin Block C · 24.7614° N, 46.6012° E
Vehicle & bin details
- Bin
- BIN-061 · 240L
- Waste Stream
- General Waste
- RFID Tag
- E280-1160-6000-21AF
- Last Collected
- 24 Oct 2026 · 41 kg
- Vehicle
- TRK-001 · REL
- Driver
- Khalid Al-Otaibi
- Route
- RT-HTN-02
- Operator
- Averda
Supporting notes
Driver reports tag label damaged. Bin emptied manually; weight not captured. Recommend RFID tag replacement.
Photo evidence (optional) · 1 image attached
Review & resolution
Proposed workflowReported
Under review
Action taken
Resolved